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Testimonial - NATIONAL TRUST


The National Trust is a UK Conservation Charity which looks after historic houses, gardens, mills, coastline, forests, farmland, moorland, islands, castles, nature reserves and villages. With over 5,500 staff across the country and an army of volunteers, a company as big as this needs a secure insurance plan in place. The National Trust Insurance Office is based here in our Exeter office so we can work closely with Gillian Hall, Insurance Business Partner for the National Trust.

Responsible for reviewing the need for insurance and negotiating the placement for insurance policies, Gillian is glad to have Pavey Group by her side. “The dedicated team at Pavey Group handle all our general enquiries and claims and work tirelessly to provide the best service they can to our properties. They also provide me with support on technical issues and complex claims.”

Working with the Operational Risk Team within the Trust, insurance is relevant to all the Trusts activities so Gillian’s role is very diverse. “With no in-house insurance team, Pavey Group give me peace of mind as I know that they are there to offer our properties support and advice when they have experienced a loss or need support on other insurance issues” comments Gillian.         

To see what the National Trust is currently doing in the South West, visit www.nationaltrust.org.uk/visit/local-to-you/south-west/

Gillian Hall - Insurance Business Partner, National Trust